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Return Policy Page

  1. Return is a scheme provided directly under this policy in which the option of exchange, replacement or refund is offered.
  2. Return/replacement/exchange is provided within 7 working days after receipt of the product.
  3. Return/replacement/exchange is offered if the product received is damaged/defective or the customer faces any size issue.
  4. All products listed under a particular category may not have the same returns policy.
  5. The returns/replacement policy provided on the product page shall prevail over the general returns policy for all products.
  6. Refer to the respective item’s applicable return/replacement policy on the product page for any exceptions to this returns policy.
  7. Pick-up or replacement cannot be delivered to a different address.

Condition for return/replacement:

Your product will be checked for the following conditions :

  1. Correct Product : Name/ image/ brand/ serial number/ article number/ bar code should match, and the MRP tag should be undetached and visible. (Should be intact as received).
  2. Complete Product : All in-the-box accessories, freebies, and combos (if any) should be present.
  3. Unused Product : The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable).
  4. Undamaged Product : The product should be undamaged without scratches, dents, tears, or holes.
  5. Undamaged Packaging : The product’s original packaging/ box should be undamaged.