- Return is a scheme provided directly under this policy in which the option of exchange, replacement or refund is offered.
- Return/replacement/exchange is provided within 7 working days after receipt of the product.
- Return/replacement/exchange is offered if the product received is damaged/defective or the customer faces any size issue.
- All products listed under a particular category may not have the same returns policy.
- The returns/replacement policy provided on the product page shall prevail over the general returns policy for all products.
- Refer to the respective item’s applicable return/replacement policy on the product page for any exceptions to this returns policy.
- Pick-up or replacement cannot be delivered to a different address.
Condition for return/replacement:
Your product will be checked for the following conditions :
- Correct Product : Name/ image/ brand/ serial number/ article number/ bar code should match, and the MRP tag should be undetached and visible. (Should be intact as received).
- Complete Product : All in-the-box accessories, freebies, and combos (if any) should be present.
- Unused Product : The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable).
- Undamaged Product : The product should be undamaged without scratches, dents, tears, or holes.
- Undamaged Packaging : The product’s original packaging/ box should be undamaged.